Job Description

Posted 2 months ago

Hello, Chief Operating Officers!

My name is Kenneth and I am the Head of People at Ultimate Beauty –  an ecommerce company primarily selling through Amazon, and similar channels. We have grown quickly (>200% YoY growth, three years in a row) to a $20M run rate company (from 2 to 55 people).We are looking for a COO to lead the company through the next phase of rapid growth from $20M to $100M, over the next 2 years.

We are looking to hire a motivated, Chief Operating Officer who will be working closely with our Visionary CEO, complimenting him as an operator/integrator, transforming his vision into executable strategies, and aligning with the leadership team and organization. This entails both strategic planning and day-to-day operations of the business, including leading, managing, and holding the leadership team accountable for achieving agreed-upon commitments. Our ideal candidate is someone who, from experience, knows what is missing, and what we need to build & do, to realize our ambitious goals quickly. 

This is a full-time remote role.

We are looking for a Chief Operating Officer specifically with these requirements:

• C1-C2 Level of English (All company communications are in English)
• 2-4 years experience as Director or Head of Department, preferably with P&L accountability
• Has at least 3+ years of experience in the Ecommerce industry
• Experience scaling multiple logistics/supply chain companies from $20M to $100M (50 to 100+ people)
• Experience with rapid market expansion, including (e.g. legal entities, tax, etc)
• Experience scaling product portfolio (multiple categories)
• Experience designing and implementing the internal infrastructure needed to support current operations & expected growth
• Experience formulating, executing, and following up on strategies, plans, and KPIs
• Experience driving cross-functional alignment, holding leadership team accountable for execution and performance
• Experience growing and designing an efficient organization (e.g. org structure, roles & responsibilities) to support the anticipated growth 

Nice to have:

• Experience with hyper-scale (100-200% YoY growth)
• Technical background. Experience with IT or a highly technically developed company 
• Experience in implementing or working with various software for different company and business purposes and needs
• Corporate finance knowledge

Your responsibilities will include (but are not limited to):

• Effectively collaborate with the Visionary, maintaining a high level of mutual respect, and realizing the unique contributions and ideas that the Visionary has. Filter ideas and translate them into functional plans for the company. 
• Translate the company vision into strategy, departmental plans, targets & goals. Cascaded across the organization, communicated and understood by all.
• Faithfully execute the business plan, achieving or exceeding the company’s short-, near-, and long-term strategy & targets (including P&L ownership).
• Directly oversee the leadership team, and by extension, their departments. Hold the department heads accountable to exceptionally high standards of execution & performance.
• Cultivate clarity, trust, alignment, and accountability across the organization
• Organize exceptional, data-based decision-making throughout. Resolve issues effectively. Act as the ultimate decision-maker on critical decisions, as needed
• Own the company operating system (EOS), ensuring highly productive meetings that are moving the company forward. 
• Design & implement scalable solutions (systems, processes, and people) needed to support current operations, and expected growth and to minimize growing pains.
• Ensure that everyone is truly following, and adhering to, the company’s core processes and operating system with consistency. Including mechanisms for continuous improvement.
• Ensure the departments have the support & resources needed to accomplish their best work, including advocating on their behalf and clearing bottlenecks as needed

Growth Opportunities/Perks:

• Have a base and bonus structured salary – with a high earning potential.
• Fully remote role. Work from anywhere (4 hours overlap with CET working hours).
• A chance to fulfill and realize your potential as a top-level COO, in a hyper-scale business.
• Experience in a fast-growing international company.
• People first culture, encouraging every individual to live their best life.
• 24 working days’ vacation per year.
• Paid sick, parental, and holiday leaves

This Position Is Perfect For You If You’re…

• Highly coachable. Passion for personal and professional development. Readily accepts feedback and incorporates it into ongoing personal growth & development. Is able to evolve in response to company needs
• System Thinker: Sees the world through patterns & systems interaction at all levels. Is able to identify the highest leverage points, as well as areas of efficiency & improvement. Understands operational best practices, strategies & tools.
• Influencer: Is able to get participation & buy-in from any key stakeholder and incite collaboration around any desired outcome or project.
• Future-oriented: Is able to future-pace bottlenecks & opportunities and reverse engineer into tactical initiatives & decisions in the present.
• Radical Ownership: Accepts responsibility for all company operations, with a willingness to do whatever it takes to ensure the company successfully & ethically executes its goals & vision.
• Data-driven: Is able to analyze data and make critical decisions based on it.
• Highly organized: Is able to manage multiple projects at once and ensure all are delivered on time. Effective time management & prioritization skills.

What We Do:

Please visit our website to get a good understanding of our services: https://www.ultimatebeautycompany.com/

Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews, and a test project.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Kenneth